Meta Ads data deletion
Disconnect and delete your imported data
- Sign in to the Motionly account you used to connect Meta Ads.
- Open Settings → Connectors.
- Under Meta Ads, choose Disconnect and delete imported data.
This deletes your stored Meta access token, account list, selected account, imported campaign/ad set/ad metadata, cached performance reports, and pending connection state from Motionly’s active database. Scheduled imports stop for that connection. Motionly also asks Meta to revoke its authorization.
If Meta cannot confirm revocation, Motionly displays a message. Open Facebook Business Integrations, find Motionly Ads Connector, and remove it there as well.
Your campaigns, ads, budgets, and reports on Meta remain unchanged. Reconnecting later requires authorization and creates a new import.
If you cannot sign in
Email help@motionly.studio from your Motionly account email and request deletion of your Meta Ads connection and imported data. We may need to verify account ownership. Do not send passwords or access tokens.
For other personal data, retention and backup practices, see our Privacy Policy.