Contact & Support
Talk to us
Email help@motionly.studio for account, technical and billing support. Include your Motionly account email and a description of the problem. Never send passwords or full payment card details.
Already signed in? View your support tickets.
iPhone subscriptions
Manage or cancel purchases made through Apple in your Apple Account settings. Follow Apple’s cancellation instructions. For an Apple refund request, visit reportaproblem.apple.com. For missing access, sign in to your original Motionly account and use Restore purchases in the app, or email our support team. Deleting the app or account does not cancel a subscription.
For purchases made on our website, see our Refund & Billing Policy.
The company behind Motionly
Motionly is operated by Lumi Diamond, LLC, a limited liability company formed in Delaware, United States. Our product website is motionly.studio.
Business mailing address: 56 Broad St, Suite 14213, Boston, Massachusetts 02109, United States.
Our team operates from Israel. Contact: +972 52-611-6025.
Company and privacy inquiries: hello@motionly.studio.
Your account and privacy
You can request account deletion from You → Account in the iPhone app, or contact hello@motionly.studio for account and data requests. We may need to verify account ownership. See our Privacy Policy and Terms of Service.